Questions & Answers

As a matter of principle, displaying information and flyers at the Studentenwerk Leipzig student restaurants and cafeterias is not allowed. At the Cafeteria Mensa am Park and in the Studentenwerk’s entrance area at Goethestraße 6 (left wall, rearmost acryl board) there are freely available pinboards which are exclusively intended for posters. Apart from these pinboards, displaying posters is not allowed in all our facilities. In case of questions, please contact the Studentenwerk department “Public Relations/Marketing/ Culture”: kommunikation@studentenwerk-leipzig.de.

Our online menu has a filter function, which you can use to choose your personal dish of choice easily by diet and ingredients. We hope you will find something to your liking and look forward to your visit!

You will find the opening hours on the detail pages of the respective facility on our web site.

Studentenwerk Leipzig is supporting students with child(ren) by means of a so-called Kinderkarte (childrens’s student restaurant card). Until they reach the age 10, this card entitles children of students of any one of Leipzig’s nine universities and academies to receive one free warm meal per day and child at the Studentenwerk Leipzig student restaurants.

As a prerequisite for using the children’s student restaurant card, simultaneously at least two side dishes, one meal or a salad dish have to be purchased for one of the parents. When paying, the children’s student restaurant card has to be placed at the cashier’s desk in a clearly visible manner.

The cards are always valid for one semester at a time and may then be renewed. They can be applied for, collected, renewed, returned and reported lost either directly by calling on the Studentenwerk Leipzig social counsellors, int the Studenten Service Zentrum or by writing an E-mail to: sozialberatung@studentenwerk-leipzig.de.

Studentenwerk Leipzig provides special children’s plates (Kinderteller) for children’s meals at all its student restaurants. They are available to you directly at the counter or from the student restaurant staff. Please solely use these plates with the coloured motifs for any student restaurant food you buy for your child(ren).

Salads, desserts and the range of foods offered at the cafeterias are not considered to be part of this service. At the student restaurant Mensa am Park, only the food offered at the sales stalls on the lower level are relevant in this regard.

We consider sustainability to be a complex synergy of social, ecological, ethical, but also economic factors. For further information on this matter, please refer to our page on “Sustainability“.

All our student restaurants prepare fresh meals on a daily basis. Warm lunch meals offered at our smaller facilities (cafeterias) are partly supplied by the student restaurant Mensa am Elsterbecken. Snacks such as rolls or soups, salads and desserts as well as smoothies are prepared freshly on site for each of our facilities.

Our vegan premium dish (Veganes Premiumgericht) is prepared using products with a low rate of convenience (level of pre-preparation). This means higher manpower requirements when preparing the food and thus overall higher costs for each dish, as our employees mostly need a lot more time for preparing that dish than they need for conventional dishes. In addition to that, ingredients such as nuts, soy or seitan products in particular, are often more expensive.

In addition to the vegan premium dish, we also offer many other inexpensive vegan foods, both at our student restaurants as well as at our cafeterias.

First of all, there are almost no leftovers at our student restaurants due to the food being prepared in batches. If, however, there happen to be some helpings left, we use the opportunity to conserve such surplus of food for further processing by means of flash-freezing. Unpacked goods that have already been offered for sale (in window display and/or in our showcases and on our counters) or that have exceeded certain times of exposure must be discarded for hygienic reasons and may not be put in circulation anymore. Therefore it is also not possible to pass this (low quantity of) food on to third parties.

We would like to refrain from using single-use tableware for ecological reasons, among other things. From a hygienic point of view, taking away food that can no longer be kept cool or warm is also problematic. However, you are welcome to enquire for smaller portions at the counter. We would like to point out, that in that case we cannot charge lower prices.

To enable the kitchen managers to plan well, we generally only offer one portion size. However, you are welcome to request a smaller portion at the serving counter to avoid leftovers. However, we would like to point out that unfortunately a lower price cannot be charged for this.

The food’s nutritional values are subject to natural variations and also depend on the quantity served. Therefore, any calculated energy values would only be rough estimates. If an exact value were to be indicated, we would no longer be able to attend to our customer’s individual wishes. For instance, it would no longer be possible to swap or omit any components. We are also in favour of allowing our chefs the freedom to make minor changes despite fixed recipes.

The numbers specified behind the dishes offered on the digital label, on the boards at the counters or on the cafeteria signs provide information on the presence of any additives subject to labelling and the 14 most common allergens according to the currently valid Food Information Regulation (Lebensmittelinformationsverordnung – LMIV). This information helps customers suffering from allergies and intolerances to choose their dishes. It has no bearing for customers not suffering from allergies or intolerances.

For further information, please refer to our page “What We Offer” under the keyword ” Allergens & Additives”.

In order to enable customers suffering from allergies or intolerances to take a relaxed lunch break, we label allergens and ingredients.

For further information, please refer to our page What We Offer” under the keyword ” Allergens & Additives”.

We request product data sheets for all food we purchase from the respective suppliers, containing all information about ingredients and additives as well as allergens. This information is entered into our merchandise management system and verified by a second person before any item is released. This allergen information is automatically transferred into our recipes, thus always being currently displayed in the online menu, on the monitors and the digital labels.

Despite maximum accuracy and diligence, we cannot avoid traces of allergens other than those indicated for a meal from being transmitted. All our employees are regularly and intensely trained regarding this matter.

You can recognise vegan dishes by the carrot pictogram:

If you have any questions, you are also welcome to ask our staff on site at any time and contact the respective facility manager.

We also offer lunch to our customers on Saturdays. At our student restaurant Mensa am Park they can choose from a restricted selection each Saturday from 11 a.m. to 2 p.m. This offer is also valid during semester break.

In order for our customers to also be taken good care of after lunchtime, the student restaurant Mensa am Park is also open in the afternoons and evenings during lecture period. Here you can have lunch or snacks from Monday to Thursday throughout the day from 10:45 a.m. to 6:30 p.m. Other student restaurants and cafeterias will be open until the afternoon. For the business hours, please refer to the website of the respective facility.

Lost objects and belongings are stored 14 days in the respective Mensa or Cafeteria. Please ask the staff on site.

If you lost your Mensa card, please contact kartenservice@studentenwerk-leipzig.de. Please note that your card will only be returned to you if you can undoubtedly be identified as its owner.