Get in touch with us.
Minor repairs or defects are part of life at halls of residence too. Therefore, the contact persons at Studentenwerk are at your command. This page provides you with important telephone number for emergencies.
You should always contact us first in the event of repairs or faults in your hall of residence.
To report damages and order repairs, please complete the repair order form and send it to your caretaker by e-mail. Please note that only fully completed and signed forms can be considered.
Smoke detectors
You can find information on the function of the smoke detectors in the halls of residence here.
Emergency Numbers
Police 110
Fire brigade/medical rescue service 112
Emergency medical service (SHI physicians) 116117
Technical Stand-by Service for Damages and Emergencies Outside the Caretaker’s Office Hours
Emergency sanitary service (Firma Leinemann): +49 (0) 171 77 13 164
Electrical emergency service (Firma Licht&Kraft): +49 (0) 151 12 00 33 00
Transponder emergency service (Firma Spie), at your own expense: +49 4944 301 393
Psychiatric emergency service: +49 (0) 341 97 17 888
Importante note: Please note that the technical emergency service applies only outside working hours of the caretaker. The working hours of our caretakers can be found here under contacts.