In April/May 2012 Studentenwerk Leipzig carried out its first BAföG-satisfaction survey, to asses the work of the Department for Grants so that the student's needs can be better fullfilled in the future.
The Department for Grants of Studentenwerk got an overall grade of 2.5. Therewith the Department was rated as one of the best (the survey was carried out at the same time in Baden-Wuerttemberg, at Studentenwerk Halle and last year also in Berlin). Nearly two thirds of the students who participated rated the Department for Grants of Studentenwerk Leipzig "very good" or "good". Still there is need for improvement- Studentenwerk Leipzig now starts to tackle the points of criticism one after another to improve the service.
